She/her
Product Coach, Product Delight
Nesrine is a passionate and experienced product coach, advisor, professional trainer, and speaker. For over a decade she held senior product management roles at Google, Spotify, and Microsoft. Nesrine managed highly visible consumer products including Chrome, Meet, Spotify, and Skype. Nesrine is also a trainer and lecturer who has addressed multiple product management topics at multiple organizations and academic institutions such as INSEAD and ESSEC
This talk shows how emotional connection drives product loyalty and growth. Through the Delight Model, attendees will learn to identify opportunities, measure impact, and understand why emotional engagement is key to long-term success.