Vice President of Product Management, Back Market
Sailendra is the Vice President of Product Management at Back Market, a France-based global online marketplace for refurbished electronics, operating in 18 countries worldwide.
With a career that began in software engineering nearly two decades ago, Sailendra’s journey has been defined by a relentless drive to build products that matter. After earning his MBA, he transitioned into product management, where he discovered his true calling, leading teams to transform ideas into impact.
Over the past ten years, Sailendra has led global product teams across India, Europe, the USA, and the UK at industry-leading companies like MakeMyTrip, Indeed, and Spotahome. His expertise spans online marketplaces, payments, data science, and leadership, yet it’s his passion for building empowered, high-trust teams that truly defines his approach.
Sailendra believes that great products are born at the intersection of empathy, data, and bold vision. Guided by his personal mantra, “Explore, Express, Evolve”, he is committed to shaping the future of commerce through innovation that is sustainable, inclusive, and meaningful.
2026-10-30 · 13:45
Most people think of payments as backend plumbing — complex, necessary, but far from strategic. In this talk, I’ll share how we flipped that narrative at MakeMyTrip (India’s largest Online Travel company ) transforming our payments team from a feature delivery engine into a driver of revenue, cost efficiency, and customer trust.